Notre technicien répond aux questions techniques exclusivement par e-mail, afin de vous garantir un suivi précis et professionnel.
Les réclamations et les retours sont également traités uniquement par e-mail pour assurer une gestion rapide et efficace de votre dossier.
En cas de réclamation, merci de joindre votre numéro de commande ainsi que des photos montrant clairement le défaut ou le dommage du produit, afin de permettre un traitement optimal de votre demande.
Notre service client est à votre disposition les jours ouvrés entre :
7:00–15:00
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